Download Center

Streams for Windows

Use Streams to communicate in real-time. Make or take audio or video calls or instant message anyone with pictures, videos or text. Use Streams to collaborate with teams.

Download and install this Client to provide the following features:

• Softphone and real-time presence
• SmartBox secure cloud file sync & share
• Contacts and team management
• Multi-media, persistent team rooms and messaging
• Connect collaboration including multi-media conferencing, deskshare and web meeting
• ACD with ULM and graphical analytics

View Help for more information.

Streams for Mac

Use Streams to communicate in real-time. Make or take audio or video calls or instant message anyone with pictures, videos or text. Use Streams to collaborate with teams.

Download and install this Client to provide the following features:

• Softphone and real-time presence
• SmartBox secure cloud file sync & share
• Contacts and team management
• Multi-media, persistent team rooms and messaging
• Connect collaboration including multi-media conferencing, deskshare and web meeting
• ACD with ULM and graphical analytics

View Help for more information.

Streams for Android

Download the mobile Streams App for Android devices from the Play store.

Streams for iOS

Download the mobile Streams App for iOS devices from the App store.

Streams Chrome Extension for Click to Call

The Communications Extension adds the following features to the Chrome browser:

• Click-to-Call: Enables calling a number (10 digits or more) displayed on a web page by clicking on it.

Download to add the Communications extension to Chrome browser. View Help for more information.

SmartBox Sync for Windows

Download and install this app to provide the following sync features:

• Automatically synchronize Streams cloud content to the local desktop.
• Supports Windows Desktop Clients.

Streams Outlook Plug-In for Windows

Download and install this plugin to provide the following Outlook features:

• Outlook contact import feature. This feature provides the ability to import Outlook contacts into the Streams from within Outlook.
• Outlook Click to Call feature. This feature allows you to "click to call" a contact from within Outlook using the Streams built-in communications feature.
• Streams file attachment feature in Outlook. This feature allows you to send file attachments via Streams automatically within Outlook.

Streams (Softphone Only) for Windows

Download and install this Client to provide the following features:

• Provides Recent Calls and Contacts panels where you can click to call any contact or recent caller
• Real-time presence support
• Connect panel where you can create, edit, view or start any Connect session
• Unified Live Monitor (ULM) for monitoring ACD activity

View Help for more information.

Streams for MS Teams

Download and add to Microsoft Teams for the following features:

Streams for Microsoft Teams revolutionizes your communication experience by providing seamless integration for sending and receiving SMS messages. With this capability, you can effortlessly connect with anyone, anywhere in the world, directly from within the Teams platform. This powerful feature extends your reach beyond traditional communication boundaries, ensuring you stay connected with clients, colleagues, and partners across the globe, all while maintaining the convenience and efficiency of a unified workspace.

View Help for more information.